Once logging into PermitManager, you will be taken straight to "My Jobs" view on the Dashboard screen:
Note: If you cannot see any permits, please check if you are in "My Jobs" view. It automatically loads "My Jobs" view which shows only the jobs which are assigned to you. If there are none assigned to you yet, there will be no jobs in this view. To find other jobs, click on "All Jobs" to change the view. From here you can view the complete list of applications and assign them to yourself. Click here for more information.
From the Dashboard screen you can:
- Quickly view how many jobs have each status via the tiles at the very top of the screen. The large number shows the amount in jobs assigned to you, the smaller number shows the amount in all jobs for the council:
- Access various screens and functions by the tabs at the top (there will be more options available if you are an Admin):
- Look at jobs assigned to you as well as all jobs whether they're unassigned or assigned to other colleagues via "My Jobs" and "All Jobs" buttons:
- Search for jobs using the filters or the job number:
- Lodge a job manually:
- Export a report of the visible job list via the Export button:
- Assign jobs to yourself or other users:
- See a map for a quick view of the area where the jobs currently showing in the list are - click here for more information on using the Dashboard map.
- See how many messages and documents are waiting to be viewed and access them via the icons in the top right hand corner above the map:
- Go to your User Info or Logout:
Within the table, you will see the list of jobs where permits have been requested. The permit number corresponds with the permit job number from the requester site. You can sort the table by clicking on the headings. This changes the order of the jobs that are shown. Clicking on the heading once reorders them in ascending order according to the heading. Clicking on it again will reorder them in descending order.
The status colours are as follows:
Permit "Under Consideration" or "Needs Remedial Action"*
"Works In Progress", "Works Abandoned", "Works Completed"
Permit "Approved", "Service Agreement Acceptance"*, in "Warranty"*, or "Provisional" permit granted
Permit "Closed", "Rejected" or "Permit Not Required"
*Further clarification of some statuses:
Needs Remedial Action = An inspection was performed on the job site and it failed, the contractor needs to go back and do some more work to fix things up before the communicated date*Further clarification of some statuses:
Service Agreement Acceptance = This is for applications where the works are on behalf of a utility that does not actually need a permit, but they are still required to notify the council of the works. E.g. Telstra is covered by the Telecommunications Act which states that they need to notify the council. This can be used by a council once the dates are approved - there is no need to get the rest of the traffic lights to green. The applicant, however, still needs to inform the council when the works start and end, and warranty can still be tracked.
Warranty = Time period after the job is completed to make sure the work is ok over time. It requires a specific end date for the warranty period so that the job is closed after the work has proven to be of sufficient quality over this warranty time.
Also see What happens after I Approve a permit? for further information on statuses.
If you wish to open a particular application, click anywhere on the permit line.
The table shows 10 jobs at a time, in batches of 20. To go to the next 10, click on the page scroll buttons on the bottom right hand side of the table:
To view the next twenty permits (e.g. permits 21-40), you need to click Next on the bottom left hand side of the table: