The final step, after the warranty period has expired (usually after 12 months unless changed manually), is for the council to set the status to Closed. Click the status bar and click "Permit Closed":
The status bar will now be red and read "Permit Closed":
Closed jobs do not show on the Dashboard list unless the "Include Inactive Jobs" option has been selected.
Can I view closed permits?
To include Closed permits in the Dashboard list, check the "Include Inactive Jobs" box at the top right of the Dashboard list:
The list will automatically refresh to include closed jobs. Status indicators for closed / inactive jobs are red.
What is the difference between Warranty jobs and Closed jobs?
Warranty: whoever did the work is still responsible for that section of the road reserve (as it is within their 12 month warranty period following the end of the work) – so if there is an issue with the site, the contractor will be required to fix it.
Closed: the warranty has expired and the contractor is no longer responsible for the section of road reserve (or it may have been superseded by another set of works with a new permit request).